This Privacy Policy governs the manner in which International Civil Society Action Network (“ICAN”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by ICAN. If indicated, it may apply to affiliated sites as well.

If you have any questions about this Privacy Policy, the practices of the site, or your dealings with the site, please contact:

1775 Massachusetts Ave, NW, Suite 524
Washington, DC 20036
TEL: (202) 986-0952

Additional organization information can be found at

ICAN activities are primarily in the area of Other Services.


ICAN and our service providers collect Personally Identifiable Information (PII) in a variety of ways, including, but not limited to:

We collect PII when Users register on our site, visit our site, fill out a form, respond to a survey, follow our organization on social media, through online and offline forms such as e-newsletters, surveys, donation forms, event registration/participation (including volunteering) and advocacy action alerts that you populate, and in connection with other activities, services, features or resources we make available on our site.

We collect information from social media platforms and other sources used by you or people with whom you are friends or otherwise connected on social media platforms.

We need to collect PII in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any PII relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We may collect non-PII about Users whenever they interact with our Site. Non-PII may include the user’s geographic region, browser type and version, time of day of connection, and technical information about Users’ means of connection to our Site such as the IP address, the Internet service provider (ISP) used, and other similar information.


Our Site uses appropriate data collection, storage, and processing practices, and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.


We may use third party service providers to help us operate our business and the Site, or administer activities on our behalf, such as sending out newsletters or surveys.

We may share your information with these trusted third parties for those limited purposes, provide that you have given us your permission including grantors, grantees, other charities, collaborative partners, and sponsors.

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may change frequently. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

We may share your information to defend our company’s rights and properties, or to comply with legitimate law enforcement purposes. Users may opt out from receiving mailings from ICAN. If a user wishes to unsubscribe, they may unsubscribe at

We may contact clients or customers of ICAN for various reasons including responding to inquiries, donation processing, notification of errors, or incident. We may contact our Users by email, newsletters, and phone.


ICAN and our service providers use Personal Identifiable Information for legitimate business purposes including:

Providing the functionality of the Services and fulfilling your requests. This includes processing and responding to inquiries and for the purposes for which you provided the information such as to process donations, register or renew you as a donor or supporter, or receive information about a project, special event, and service.

To improve our Site. ICAN may use feedback you provide to improve our services.

To send periodic emails. ICAN may use the email address you provide to send Users periodic information including updates. User email addresses may also be used to respond to inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they must also opt-in to Mailchimp. They will then receive emails that may include organization news, updates, and related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, the User may contact us via our website or Mailchimp. You can access Mailchimp’s complete privacy policy at:

To respond to your questions and comments.

Our Site may use “cookies” to enhance User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to provide an alert when cookies are being created. If cookies are locked, please note that some parts of the Site may not function properly.

Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know to be under the age of 13, and no part of our website is structured to attract anyone under 13.

Your California Privacy Rights
If you are a California resident and have provided Personal Information to us, you are entitled by California law to request information regarding certain categories of Personal Information we share with third parties for their direct marketing purposes. Your request should be submitted to: Attn: Privacy Rights, 1775 Massachusetts Ave, NW, Suite 524, Washington, DC 20036. Within 30 days of receiving such a request, we will provide a response listing the categories of Personal Information disclosed to third parties, along with the names and addresses of those third parties, for their own direct marketing purposes during the previous year. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted to addresses other than the address specified herein.

If you are a resident of California, under 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

Cross-Border Transfer
The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

Changes to this Policy
ICAN has the discretion to update this privacy policy at any time. When we do, we will update the modification date at the bottom of the privacy policy pages.

We encourage Users to frequently check this page for any changes, to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically, and to read and absorb any changes.

Last Update
This document was last updated on March 5, 2020.